Terms of Use

Terms of Use

Website Terms of Use

Please read these Terms and Conditions carefully before using our website.

1. Application of these Terms

These Terms of Use (the Terms) tell you the terms and conditions which apply to your use our website www.dpworld.com/australia (the Website).

By accessing or using the Website, you confirm that you accept the Terms and you agree to comply with them. If you do not agree with the Terms, you must not access or use the Website.

2. We may make changes to these Terms

We amend these Terms from time to time. Every time you wish to use the Website, please check these Terms to ensure you understand the terms and conditions that apply at that time. These Terms were most recently updated in February 2021.

3. Who we are

The Website is owned and operated by DP World on behalf of DP World Australia Limited (ACN 129 842 093) (DPWA or we, us or our). DPWA is a company registered in Australia. References to the Group includes DPWA, any subsidiary or holding company of DPWA, and any other subsidiary from time to time of a holding company of DPWA.

4. Changes to Website

We may update and change the Website and its content (including prices, if any) from time to time. Every effort is made to keep the Website operational at all times. However, we do not guarantee that the Website, or any content on it (Content), will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons at any time.

5. Use of Website

The Website is owned by DPWA.

Unless otherwise stated, DPWA is the owner or licensee of all intellectual property rights, including copyright, in this Website and in the Content, and in any material published to our social media accounts. All such rights are reserved, and your use of our Website and your use of and access to any of our Content does not grant or transfer to you any rights, title or interest in relation to our Website or our Content.

DP World, the GLOBE device / image and other marks are trademarks of companies within the DPWA group and are registered in various countries. You are not permitted to use them without our approval, unless they are part of material you are using as permitted under this clause 5.

So that you can use and access our Website, we grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our website in accordance with these Terms. Your use of this Website must comply with the following:

(a) You may print off copies, and may download extracts, of any page(s) from the Website for your personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

(b) You shall not publish, distribute, transmit, reproduce, make publicly available or otherwise use any of the Content for commercial purposes without first obtaining our written consent and a license to do so from us or our licensors, and in such circumstances our status (and that of any identified contributors) as the authors of Content must always be acknowledged.

(c) You must not breach any intellectual property rights connected with our Website or our Content, including (without limitation) by altering or modifying any of our Content or creating derivative works from the Content.

(d) If you breach our intellectual property rights, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

(e) You may use the Website for lawful purposes only. You may not use the Website:

(i) In any way that breaches any applicable local, national or international law or regulation;

(ii) To do anything that would be a breach of any other person’s privacy or other legal rights;

(iii) To defame, harass, threaten, menace or offend any person;

(iv) In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

(v) For the purpose of harming or attempting to harm minors in any way;

(vi) To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;

(vii) To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

(viii) To knowingly transmit any data, send or upload any material that contains viruses, malware, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful or malicious programs or similar computer code or software designed to adversely affect the operation of any computer software or hardware; or

(ix) For facilitating or assisting a third party to do any of the above acts.

(f) You also agree:

(i) Not to reproduce, duplicate, copy or re-sell any part of the Website in contravention of the provisions of these Terms;

(ii) Not to access without authority, interfere with, damage or disrupt:

A. any part of the Website;

B. any equipment or network on which the Website is stored;

C. any software used in the provision of the Website; or

D. any equipment or network or software owned or used by any third party.

(g) Competitors are prohibited from using our website in any way that competes with our business.

All other uses of our website are prohibited unless we give you our written consent.

6. No reliance on Website content

Content on our Website is provided for general information only. It provides a summary and general overview of matters of interest only. It is not intended to amount to advice or recommendations on which you should rely when making a decision or taking any action. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the Content. Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the Content is comprehensive, accurate, complete or up to date. You read, use and act on our Website and the Content at your own risk.

7. Website Applications

We may provide on the Website interactive applications for use by registered users, and such other interactive services as we may introduce from time to time (together or individually the Application as the context requires). This may include Applications such as the Customer Portal. Please see the additional Terms and Conditions that apply to the use of the Customer Portal at:

DP World Australia Customer Portal Terms and Conditions June 2018

Information supplied to you as part of an Application is provided by us as an estimate only. The user of an Application acknowledges and agrees that whilst this information and service is provided in good faith, no representation or warranty, express or implied, is or will be made and no responsibility or liability is or will be accepted by us, or a member of our Group, or by any of our or our Group’s respective officers, employees or agents in relation to the accuracy or completeness of this information or any other written or oral information made available to any interested party or its advisers and any such liability is expressly disclaimed.

8. Upload of Material & User-generated content

We may post content to our Facebook, Twitter, LinkedIn, YouTube, Instagram and other social media accounts (social media accounts). Our social media accounts and the content we upload to our social media accounts are also governed by these Terms.

We are not responsible for Facebook’s, Twitter’s, LinkedIn’s, YouTube’s or Instagram’s privacy, security or terms of use policies nor how any content on DPWA's social media accounts is displayed. We do not control, adopt, endorse or accept responsibility for any other content, tools, products or services (including any software, links, advertising, opinions, comments, or security or privacy policies) available on or through its social media accounts.

Use of any of our social media accounts is at your own risk. Any information and materials uploaded to our social media accounts by third party users, including any comments, have not been verified, endorsed or approved by us. The views expressed by other users on our social media accounts do not represent our views or values and are the responsibility of the person or entity who posted them If you wish to complain about information and materials uploaded by other users, please contact us.

Whenever you make use of a feature that allows you to upload content to our social media accounts, or to make contact with other users of our social media accounts, you must comply with These Terms.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. Any content you upload to our social media accounts will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you grant us and other users of our social media accounts a limited licence to use, store and copy that content and to distribute and make it available to third parties. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to social media accounts constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on social media accounts if, in our opinion, your post does not comply with the content standards set out in these Terms.

You are solely responsible for securing and backing up your content.

9. Testimonials

We appreciate your feedback. If you review us, or provide us with a testimonial, you permit us to post or otherwise transmit the review or testimonial on our social media or other channels. You can email us and ask us to remove this, at any time.

10. Third party links

The Website may contain certain links to other websites and resources provided by third parties. These links are provided for your information only. We has not reviewed, is not responsible for, and accepts no liability in respect of, any information or opinion contained on any such other website. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources. We recommend that you make your own investigations to ensure those websites are suitable for you.

In relation to the use of the DPWA Customer Portal, please also see the terms and conditions that govern the use of the Customer Portal at

DP World Australia Customer Portal Terms and Conditions June 2018

Nothing on this website constitutes an invitation or offer to invest or deal in any securities of DPWA or companies in the Group.

Nothing on this website constitutes an invitation or offer to invest or deal in any securities of DPWA or companies in the Group.

11. Limited liability

You acknowledge that any use or reliance on any information and materials on the Website shall be at your sole risk.

To the full extent permitted by law, DPWA and the Group excludes any and all liability to you howsoever arising (whether under contract, tort (including negligence), equity, statute or otherwise) for any and all loss, damage, or expense whether direct, indirect, incidental, special or consequential, and whether present, unascertained, future or contingent (Liability) arising under or in connection with the use of, inability to use, or reliance on the Website, Content or Application or for any unauthorised access to or misuse of the Website, or for errors or omissions in, or delays in the reporting of, information or Content on the Website.

For the avoidance of doubt, DPWA and the Group will not be liable for any loss of profits, sales, business, revenue, income, use, management, time or goodwill. If a court finds DPWA to be liable under any relevant law, or where liability cannot be excluded, then DPWA limits its liability in relation to your use, or inability to use, this Website or an Application, to the full extent permitted by law, to (at our election) either re-supplying the affected content to you or the reasonable costs of having the affected content supplied to you.

12. Our right to be indemnified by you

To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Website or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end. It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.

13. Cybersecurity and viruses

We do not guarantee that the Website will be secure or free from bugs, viruses, trojans, worms, logic bombs, malware, time-bombs, keystroke loggers, spyware, adware or any other harmful or malicious programs or similar computer code or software.

You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs, malware, time-bombs, keystroke loggers, spyware, adware or any other harmful or malicious programs or similar computer code or software. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of a breach of this clause 12, your right to use the Website will cease immediately.

14. Cookies

The Website uses cookies to help us to improve your experience when using the Website. This section provides you with information about the cookies we use and their purpose.

Cookies are small text files that will be stored on your browser or computer hard-drive, that can be read by the website it was saved by. It allows the website that collected it, or a third-party, to recognise you and make your next visit easier and the website more useful to you. Cookies can be "persistent" or "session" cookies. We use cookies to help you navigate the Website efficiently and to perform certain functions, to enable the Website to operate and function properly, and to remember the choices you make while browsing the Website (such as user name, language or the region you are in), as well as the pages that you browse and general patterns of Website usage. Finally, some cookies track and collect information about your computer, device and browser, which may include your IP address, browser type and other software or hardware information. In addition to our own cookies, we may also use various third-parties’ cookies to report usage statistics of our Website and social media accounts. Using cookies enables us to provide more personalised and enhanced features, improve the way that the Website works based on user browsing habits, and to make advertising more relevant to you and your interests.

You may choose not to receive cookies from the Website or any of our social media accounts, by setting your browser to automatically block or refuse cookies before visiting the Website. However, doing so may mean that you cannot access parts of the Website or social media accounts. You may also delete your cookie history after using our Website. By using the Website and our social media accounts, you consent to our use of cookies as outlined above.

15. Varying these Terms

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Website. We recommend you check our Website regularly to ensure you are aware of our current terms. Content is subject to change without notice.

16. Discontinuing our website

We have a right to discontinue this Website at any time, without notice. We may also exclude any person from using our website, at any time and at our sole discretion. We are not responsible for any liability suffered arising from or in connection with any such discontinuance or exclusion.

17. Jurisdiction

Use of our Website and these Terms are governed by the laws of New South Wales, Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

If you access our website and you are based overseas, we do not represent that our Website complies with the laws (including intellectual property laws) of the country in which you reside (if you reside outside Australia). You are responsible for complying with the laws of the jurisdiction where you access our website and please note that you access our website at your own risk.