Requests and Queries

Requests and Queries

Office Hours: Monday to Saturday from 8:30 a.m. to 10:00 p.m.

(35) 238 9021 | (35) 238 9022

FOR THE FOLLOWING CASES

Send an email to contacto.sanantonio@dpworld.com with an attachment of the problem for a prompt solution.

  • Tolerance for loading tampering event.
  • Recording of indirect units.
  • Truck in yard without being loaded.
  • No container delivery.
  • Receiving empty containers from empty pool.
  • Request for withdrawal soon dispatch.
  • Notice that truck will be late to sequence.
  • Ship operator.
  • Direct / Indirect Loads (RO-RO)
  • Charge extra handling event to those who do not arrive on time.
  • Reception of containers for third shifts.
  • Authorization to load containers with DRC.