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About Us
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DP World in the UK
DP World is the only terminal operator to provide a choice of two deep water ports in the UK, providing unrivalled, quick and easy access to key consumer markets in the UK.
Read MoreMeet the Team
Meet DP World UK’s senior management team. Together, they bring extensive experience from across the construction, shipping and logistics industries.
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Port
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About the Port
Learn more about the UK’s fastest growing deep-sea container terminal, located on the River Thames just 25 miles from central London.
Read MoreOpening Hours
Want to visit London Gateway? View our port’s shipside and landside opening hours, including details on our bank holiday operational working hours.
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Logistics Park
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About the Logistics Park
Find out more about London Gateway Logistics Park - one of Europe's largest port centric logistics parks.
Read MoreAvailability
See our available warehousing space and active speculative and build-to-suit opportunities.
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Supply Chain
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Port-centric warehousing
Find out more about our port-centric warehouse, located right next door to the UK’s newest deepwater port at London Gateway.
Learn moreRail access
Help reduce your CO2 emissions in line with Net Zero targets, with our highly efficient and reliable rail freight solutions in the UK.
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Sustainability
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Our World Our Future
We believe that working in a sustainable and responsible way is essential to us building a strong business for our customers, our people and our society. Our World, Our Future is our global programme to bring sustainability into every aspect of our work.
Read MoreCommunity Investment
We are committed to our employees and our community. We run a programme to support local initiatives and activities, raising the aspirations of local youth through education specifically in STEM and related subjects and raising awareness of logistics and the career opportunities it provides
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Book a Vehicle
Book now to drop off or collect a container.
If you have a London Gateway Vehicle Booking System (VBS) user or a registered driver you can book a vehicle to drop off or collect a container.
To book a vehicle click here.
Driver ID Cards
To comply with DfT rules and regulations, together with assisting haulage firms with the management of obtaining Driver ID cards, please note the below:-
Drivers MUST have the correct documentation to enter the Port, without this entry will be refused.
- Temporary ID Card – Driving Licence
- Permanent ID Card – Two forms of ID are required - Driving Licence, plus Passport or birth certificate or EU ID Card or Tachograph card
Drivers are required to have either a Temporary or Permanent Driver ID Card to enter the Port. Both Temporary and Permanent ID Cards can be requested at the Gate Service Office. The charge will be applied to the company that is linked to the Driver’s VBS booking and will appear on the monthly invoice.
In order for Haulage companies to have visibility on Driver ID charges being accumulated, an automated daily report is sent to registered hauliers via email.
Drivers arriving at the Port requiring a driver ID card should leave extra time for entering the Port and follow the instructions given by our Security Personnel.
All drivers arriving at the Port must have a valid VBS slot!
VBS Tariff
View the Business Landside Update and Annual Adjustment of Vehicle Booking System (VBS) Service Charges - 1 September 2023 to 31 August 2024 announcement.
Bank holidays will be treated as normal weekdays, with peak times applicable to charges below.
ITEM | CHARGE |
Off-Peak Booking: 18:00 - 04:00 and 07:00 - 12:00 weekdays, 00:00 - 12:00 Saturdays, and 19:00 - 00:00 Sundays | Free |
Peak Booking: 04:00 - 07:00 and 12:00 - 18:00 weekdays | £5.56 per booking |
Saturday Booking: Saturday 18:00 - Sunday 06:00 | £15.07 per booking |
On the Spot Manual VBS Appointment ** | £40.00 per booking |
VBS Late Cancellation / Late Amendment Charge ◊ | £28.05 per container |
VBS Expiry charge ● | £61.21 per booking |
VBS Expiry Charge - Reefer ● | £111.30 per "no show" |
Unauthorised Passenger in Cab Charge | £146.39 per occurrence |
Requested Container Turns | £38.54 per booking |
Annual Terminal Awareness Course (3-year period) ▫ | Year 1: £50.00 / Year 2: £35.00 / Year 3: £35.00 |
Replacement, Permanent or Temporary Driver ID Card ≈ | £42.12 per card issued |
Permanent Driver ID Card On-Line x | £27.82 per card issued |
Vehicle Euro 3/4/5 Emission Charge ⌂ | £50.00 per booking |
Electric HGV Credit ≠ | +£10.00 per booking |
Terminal Damage Administration Fee (per instance) | £278.25 per instance |
** On the Spot Manual VBS Booking Request - considered on a case by case basis
◊ VBS Late Cancellation / Late Amendment Charge is incurred if booking is cancelled/amended within 60 mins prior to the booking slot
● VBS Expiry Charge is incurred if no vehicle arrives within the VBS booking time
▫ Annual Terminal Awareness Course - Drivers to undertake with multiple choice test - 3-year period, on 4th year the 3-year period will recommence with a higher charge for year 1 to allow for new functionality enhancements.
≈ Charge for Replacement, Permanent or Temporary (valid for 24 Hours) Driver ID Card
x Charge for Permanent Driver ID Card application on-line
⌂ Charge for high emission vehicles (Euro 3/4/5)
≠ Electric HGV Credit – haulage company who made VBS bookings will receive rebate.
VBS Charges - Waiver Requests
All requests to waiver VBS charges should be sent in writing to the Invoice Enquiries Team at vbsinvoiceenquiries@londongateway.com and should include full justification for the request.
The waiver request will be reviewed and a decision taken within seven days. You will be notified of the outcome via email.
Please note: any requested waivers to VBS charges is considered against pre-booking of VBS slots which assists Port Users with a smooth and efficient delivery service within the Port.