Antwerp Gateway
Address and location
Phone numbers and emails
Operations | ||
|---|---|---|
| Operations Management | opsman1700.ANTW@dpworld.com | +32 3 730 40 22 |
| Checkpoint | checkpointAGDL.ANTW@dpworld.com | +32 3 730 45 35 |
| Waterside Planning Vessels | shipplanningAG.ANTW@dpworld.com | +32 3 730 40 42 |
| Waterside Planning Barges | bargeplanningAG.ANTW@dpworld.com | +32 3 730 40 32 |
Yard Planning | +32 3 730 40 61 | |
| Rail Planning | railplanningAG.ANTW@dpworld.com | +32 3 730 40 62 |
| Waterside Preplanning | preplanningAG.ANTW@dpworld.com | +32 3 730 45 12 |
Vessels & Barges (Load and discharge lists) | lichterorders1700.ANTW@dpworld.com | +32 3 730 45 11 |
| Container Freight Station | CFSAG.antw@dpworld.be | +32 3 730 41 91 |
Commercial | ||
| Commercial Department | commercialDL.ANTW@dpworld.be | +32 3 730 33 70 |
| Customer Relations | customerrelations.ANTW@dpworld.be | +32 3 730 45 01 |
| Commercial CFS | commercialCFS.ANTW@dpworld.com | +32 3 730 33 70 |
| Invoicing | invoicingcontainersDL.ANTW@dpworld.com | +32 3 730 45 70 |
Others | ||
| Customs Desk | cd1700.ANTW@dpworld.com | +32 3 730 48 12 |
| Security | security1700.ANTW@dpworld.com | +32 3 730 49 49 |
| IT Helpdesk / Service Desk | servicedesk.ANTW@dpworld.be | +32 3 730 44 44 |
Opening hours
Monday - Friday
- Landside: from Monday 5.00 AM to Saturday 5.30 AM
- Waterside: from 0.00 AM to 11.59 PM
Extra opening Antwerp Gateway
- Saturday 08.05.2021 until 01.30 PM
- Saturday 15.05.2021 until 01.30 PM
- Saturday 22.05.2021 until 01.30 PM
Holidays
* On holidays, the landside closes AFTER the nightshift. This means that on the day of the holiday, the landside is still open from 00.00 to 5.30 AM. Exceptions will be communicated in various ways.
Holiday | Date | Gate/Landside | Waterside |
| New Year | Thursday 31.12.2020 | 00:00 - 15:30 | 00:00 - 15:30 |
| Friday 01.01.2021 | CLOSED | 06:00 - 06:00 (SAT 02/01)(pending gang availability) | |
| Saturday 02.01.2021 | CLOSED | 06:00 - 23:59 | |
| Easter | Sunday 04.04.2021 | CLOSED | 00:00 - 23:59 |
| Monday 05.04.2021 | CLOSED | 00:00 - 23:59 | |
| Tuesday 06.04.2021 | 05:00 - 23:59 | 00:00 - 23:59 | |
| Labour Day | Friday 30.04.2021 | 00:01 - 21:30 | 00:00 - 23:59 |
| Saturday 01.05.2021 | CLOSED | 00:00 - 23:59 | |
| Sunday 02.05.2021 | CLOSED | 00:00 - 23:59 | |
| Monday 03.05.2021 | 08:00 - 15:30 | 00:00 - 23:59 | |
| Tuesday 04.05.2021 | 05:00 - 23:59 | 00:00 - 23:59 | |
| Ascension Day | Wednesday 12.05.2021 | 00:01 - 05:30 (THU 13/05) | 00:00 - 23:59 |
| Thursday 13.05.2021 | CLOSED | 00:00 - 23:59 | |
| Friday 14.05.2021 | 05:00 - 05:30 (SAT 15/05) | 00:00 - 23:59 | |
| Whitsunday / Pentecost | Sunday 23.05.2021 | CLOSED | 00:00 - 23:59 |
| Monday 24.05.2021 | CLOSED | 00:00 - 23:59 | |
| Tuesday 25.05.2021 | 05:00 - 23:59 | 00:00 - 23:59 | |
| National Day | Tuesday 20.07.2021 | 00:01 - 05:30 (WED 21/07) | 00:00 - 23:59 |
| Wednesday 21.07.2021 | CLOSED | 00:00 - 23:59 | |
| Thursday 22.07.2021 | 05:00 - 23:59 | 00:00 - 23:59 | |
| Assumption Day | Sunday 15.08.2021 | CLOSED | 00:00 - 23:59 |
| Monday 16.08.2021 | CLOSED | 00:00 - 23:59 | |
| Tuesday 17.08.2021 | 05:00 - 23:59 | 00:00 - 23:59 | |
| All Saints' Day | Monday 01.11.2021 | CLOSED | 00:00 - 23:59 |
| Tuesday 02.11.2021 | 05:00 - 23:59 | 00:00 - 23:59 | |
| Armistice Day | Wednesday 10.11.2021 | 00:01 - 05:30 (THU 11/11) | 00:00 - 23:59 |
| Thursday 11.11.2021 | CLOSED | 00:00 - 23:59 | |
| Friday 12.11.2021 | 05:00 - 23:59 | 00:00 - 23:59 | |
| Christmas | Friday 24.12.2021 | 00:00 - 15:30 | 00:00 - 15:30 |
| Saturday 25.12.2021 | CLOSED | 06:00 - 06:00 (SUN 26/12)(pending gang availability) | |
| Sunday 26.12.2021 | CLOSED | 06:00 - 23:59 | |
| Monday 27.12.2021 | CLOSED | 00:00 - 23:59 | |
| Tuesday 28.12.2021 | 05:00 - 23:59 | 00:00 - 23:59 | |
| New Year | Friday 31.12.2021 | 00:00 - 15:30 | 00:00 - 15:30 |
| Saturday 01.01.2022 | CLOSED | 06:00 - 06:00 (SUN 02/01)(pending gang availability) | |
| Sunday 02.01.2022 | CLOSED | 06:00 - 23:59 | |
| Monday 03.01.2022 | CLOSED | 00:00 - 23:59 | |
| Tuesday 04.01.2022 | 05:00 - 23:59 | 00:00 - 23:59 |